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Talk to a real person

Setup help, label questions, warranty claims or a quick quote. Message us and our team will get back to you.

+91 9214601010

The quickest way to reach us. Send a photo or video of the issue and we'll help you fix it.

Registered business

PrintInc by Hexabit Systems Pvt Ltd DS-611, Sector D, LDA Colony Lucknow, Uttar Pradesh 226012, India Support: Mon–Sat, 10 AM–7 PM IST. We reply within 24 hours.

Every PrintInc printer comes with lifetime support. Message us any time you get stuck.

Send us a message

Tell us what you need and we'll reply by email.

PrintInc by Hexabit Systems Pvt Ltd makes compact, no-ink thermal label and receipt printers for e-commerce sellers. If you are reaching out about printer setup, label compatibility, warranty, or a bulk order, the quickest route is our WhatsApp line, where you can share a photo or video of the issue and our team will help you fix it. For email, include your order number so we can pick up the context fast.

Registered office

PrintInc by Hexabit Systems Pvt Ltd
DS-611, Sector D, LDA Colony, Lucknow, Uttar Pradesh 226012, India
Support: Monday to Saturday, 10:00 AM to 7:00 PM IST. We reply within 24 hours on business days.

What our team helps with

Setting up the printer in your operating system and connecting it to your sales channels (Amazon, Flipkart, Meesho, Shiprocket, Shopify).
Picking the right label size and material for your products and couriers.
Warranty claims and repair requests for Mark 1 printers.
Bulk and business orders, including consolidated quotes.

Quick answers

How fast will you reply? Within 24 hours on business days; WhatsApp messages are usually answered the same day. Do you support non-Amazon channels? Yes, our printers connect to Shopify, Meesho, Shiprocket and most label software. Where are PrintInc printers shipped from? From our Lucknow facility across India.

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